How Giftsy Works

Step 1: Create Your Profile (Required)

Create your profile and complete all required information. A complete profile builds trust and increases your chance of being accepted by other users.

Step 2: Add Your Shipping Information (New Users)

If you are a new user, you will be asked to add your shipping information before you send a gift request. This allows Giftsy to calculate the shipping label fee after your request is accepted.

Step 3: Browse Gift Items

Browse items that are listed as “Gift.” You can search by category, size, and style.

Step 4: Request as a Gift

When you find an item you love, click “Request as a Gift.”

Step 5: Write Your Story

Write a short story explaining why you want the item. Be honest and thoughtful. Your story matters because the giver uses it to choose who to gift the item to.

Step 6: Wait for the Giver’s Decision

The giver reads the stories from gift requesters and chooses who to accept.

Step 7: Pay the Shipping Fee (After Acceptance)

If the giver accepts your request, the giver will choose the box size that fits the item. We offer three box sizes: small, medium, and large.

You will then be prompted to pay the shipping label fee using Giftsy’s built-in Stripe payment system. Giftsy will generate the shipping label through the platform using Shippo.

We encourage using reused or empty boxes from previous deliveries whenever possible to reduce packaging waste.

You can track your shipment through the tracking system provided by Shippo directly on the Giftsy website.

Step 8: Giver Ships the Item (Within 7 Days)

The giver prints the shipping label, packages the item, attaches the label, and drops it off at the post office or carrier location. Giftsy encourages users to ship within 7 days after accepting a gift request.

Step 9: Track Your Package

You can track the shipment through the Giftsy website. You will also receive notifications as the item moves through delivery.

Step 10: Mark as Received

Once you receive the item, mark it as “Received” to complete the gift.

Step 11: Send Karma Points

After you click “Done,” you will be taken to the History page where you can send 1 to 3 karma points to the giver to recognize their generosity.

Notes / Helpful Reminders

If you paid the shipping fee but the giver does not respond or does not send the item, Giftsy is not responsible for the other user’s actions. However, we can cancel your unused shipping label and refund the shipping label fee. Please email info@GetGiftsy.com and explain the situation.

Users may also ship independently using external shipping services outside of Giftsy if they prefer not to use Giftsy shipping labels.