Getting Started with Giftsy

1. Create Your Profile & Add an Item

After creating an account and choosing a username, users are directed to their Profile page. To build trust and transparency within the community, they should complete all profile information and upload at least 4 photos.

 

 

To start using Giftsy, each user must add at least 1 item. This helps them learn how the listing process works and shows they are ready to share with others.

When adding an item, users must follow these steps:

Step 1: Select the category
Choose the category that best matches the item.

Step 2: Upload visuals
Upload photos or videos of the item. At least two photos are required. Clear visuals help others understand the item’s condition, style, and details.

 

 

Step 3: Describe the item
Fill in the item details, including:

• Title

• Style

• Color

• Brand name (you can add a new brand by clicking “Add Brand”)

• Original price

• Condition

• Description

The Style field becomes available only after selecting a category, ensuring the correct options are shown for that type of item.

 

 

Step 4: Select the size
Choose the appropriate size for your item. Size options will appear based on the category selected.

Once all steps are completed, you can save your listing and make it available to the community.

Step 5: Finally, choose how you would like to share your item.

 

 

2. Browse & Discover

Once your profile is complete and your first item is listed, you can explore items shared by others across the platform.

Browse by category, size, and style to discover items that fit you best.

If you are a new user and want to request a gift or send an exchange offer, you must first complete your shipping address. Giftsy uses the Shippo API to support shipping and calculate shipping costs.

For exchanges, both users must complete their shipping address before shipping costs can be calculated.

To help prevent errors:

• Enter your street address in Street 1
• Enter your unit, apartment, or suite number in Street 2

Because Shippo shipping labels require accurate address formatting, we recommend using Google address search.

Start typing your address and select it from the Google address suggestions. This helps automatically complete the correct address information, reduces shipping errors, and helps ensure successful delivery.

 

 

 

3. Gifting & Storytelling

Gift Icon

If you see the gift icon, it means the item is available as a gift. The owner has chosen to give the item away to another community member for free rather than exchange it for another item.